Recommendation Date
Recipient Name
Air NZ
Ensure that load controllers check that the loading foreman's load sheet is completed correctly and signed.
Reply Text
Air New Zealand have satisfied the intent of this requirement by ensuring that a) the load controller is required to meet the person responsible for the loading (post-flight closure and pre-flight departure) to confirm the aircraft physical load matches the load sheet; b) the person responsible for loading then records the names of personnel involved in the aircraft loading as well as their own name; and c) the load controller then proceeds to the flight deck with the load sheet.

The company ensure that this requirement is understood by all the relevant staff through documentation contained in the Ground Handling Manual. It has been reinforced in a separate release of an Airport Handling Notice and is part of the company’s internal audit programme.

As a cross-check, Terminal Services are conducting an audit of five percent of all flights they load.
Related Investigation(s)