Recommendation Date
Recipient Name
CAA
Text
The NOSS showed that the number of communication errors by both controllers and pilots, particularly for the Auckland Terminal sector, was unusually high by international standards. This increases the risk of communication errors contributing to a breakdown in safety standards.
The Commission believes this is a safety issue that the Director needs to address with Airways and recommends that he satisfies himself that Airways' planned Strategic Safety Plan will reduce communication errors and the consequent risk.
The Commission believes this is a safety issue that the Director needs to address with Airways and recommends that he satisfies himself that Airways' planned Strategic Safety Plan will reduce communication errors and the consequent risk.
Reply Text
This recommendation will be addressed by the actions to be taken in response to 022/10.
Related Investigation(s)